Refund Policy

Thank you for placing your Qurban orders with us! We strive to provide excellent services to our valued customers. To ensure transparency and clarity, we have outlined our refund policy below:

1. Orders and Refunds: Once an order has been placed and payment has been processed (i.e. after 26 June 2023), we regret to inform you that we do not offer refunds. This policy is in place to maintain the efficiency of our operations.

2. Cancellation: We understand that circumstances may change, and you may need to cancel your order. However, we can only accommodate order cancellations if the request is made before the qurban order closes on 26 June 2023. After this period, the order cannot be cancelled, and the no-refund policy applies.

Kindly understand that payment gateway charges applies to the initial purchase. While we strive to provide a seamless shopping experience, we kindly ask for your understanding that we are unable to refund a small percentage of the payment to cover these charges. 

We appreciate your understanding and cooperation regarding our refund policy. If you have any questions or concerns, please do not hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our products and services.

Thank you for your continued support. BarakAllahu fikum.

– Rubat Singapura